Recently, I worked with our clearinghouse staff to fetch CDA documents from a major hospital using Epic. I’m not naming names today.
We asked them to send the docs to a direct address. They didn’t know what that was. Ok, fair enough, that’s kinda esoteric.
We tried again. Can you please send them via secure email?
They uploaded the fax to their external file share site and sent us an email. I downloaded it into the HIPAA zone and sure enough, no CDA to be found. I got .. a digitized copy of a fax ..
Finally, we asked if they had any other way to send electronic data over to us.
Sure, they replied! We can send it to CareEverywhere! Are you an Epic site?
And a little piece of me died.
#interoperabilty in #action